Waconia Public Schools / Cafe #110 General Information For All Grades for 2018-19 School Year
Barbara Schank, Director, Food & Nutrition Services
I want to extend a warm welcome from Cafe #110. Our team is very excited to kick-off a new school year featuring several new menu items.
Our teams are committed to preparing and serving nutritious meals and enhancing children’s overall health and well-being through sound nutrition. We operate 9 student cafeterias. Our services include breakfast that begins 30 minutes before the first bell, lunch at each school, snack break at Southview Elementary, and catering throughout the district.
These teams work with me to develop amazing meals for our students. Many of our creations are made from scratch using quality, healthy ingredients. Choice and variety are important to students,so our menu is planned to provide a variety of options. Each day there are two entree options at the elementary level, and 4-5 entree options available at the middle school and high school levels.
A lunch is comprised of 5 basic food components: meat/meat alternate; grain; vegetable; fruit; & milk. Students must select at least 3 of these components for a complete meal (1 of which must be a vegetable or fruit). We realize that children can be particular about fruit and vegetable selections and that is why we offer upwards of 10-15 choices for students on most days. As a companion to our vegetables, we also make our own ranch dressing which has been developed with input from students.
As you can see, we work very hard to respond to the various nutritional needs of all students. If your child has an allergy to any food, please contact your school nurse.
Purchasing a meal is very easy. Every student is assigned a student ID that is tied to his or her meal account. Students type in their ID at the register. The account is similar to a checking account where purchases are deducted from funds applied to the account. Funds can be applied using a credit card, cash, or a check paid to the kitchen cashier or the school office. Online credit and debit payments are available by following the payment links on the District website or by using this link: wordwareinc.com.
The Nutrition Services Program participates in the National School Lunch Program, which is a federally funded program that assists in providing nutritionally balanced, low-cost, or free meals to students each day. This packet includes an application to the program, it is also available at your student’s school and electronically on the food services page on the District website. The application must be fully completed (be sure to include everyone in your household and all income) and return to the Food Services office by fax, mail, e-mail, or drop it off at your student’s school. First-time applicants will need to have their applications approved before the benefits will apply, until that time, full charges will apply. For families with benefits from the previous year, a new application must be submitted each school year by the 30th school day or the benefit carry-over will expire.
Here are a few more tips to prepare you and your child for activity in our cafeterias this fall:
1. Elementary Morning Break – Bayview and Laketown – are promoting water as the preferred mid-morning snack beverage; Southview – will offer a snack of assorted breakfast grains, yogurt, cheese, fruit, 100% fruit juice, & milk for $1.00, or milk for $0.55; paid on day of service.
2. Fruits and Vegetables – all students are encouraged to take a variety of fruits and vegetables – more than two portions of the same fruit will result in an a la carte charge.
3. Water – is available in every cafeteria – water bottles are encouraged, or cups are provided.
4. Point of Sale – Middle and High School students are able to view their profile photo, transactions, and account balance during the checkout process.
5. Family Accounts – all students in a family draw from the same account; adequate funds may be available for students at the beginning of the day but may fall below the tolerated negative balance by the end of the day. Please review account activity and have adequate funds in your account to cover expected purchases.
6. Account Balance Notification – families are sent an email when the account balance reaches -$.01 – this can be changed when logged in. Parents are able to view transactions, deposits, purchasable items, and account balance at www.wordwareinc.com
7. Meal Benefits – An Application for Educational Benefits can be completed at any time during the school year.
8. A la Carte – choices are compliant with all USDA approved Smart Snack protocols.
9. Account Limits – Cafe #110 staff are not able to accept the responsibility to enforce spending limits for students. Parents are expected to set limits with students regarding their spending expectations.
10. Negative Balance – Students may be offered an amended meal when their family account balances goes negative.
11. Deposits – generally a credit card deposit is applied to the family account within 10 minutes, payments by check or cash may take up to 3 days.
12. SW Metro, ALC, Transitions, Kid’s Co – Please communicate with your site lead teacher regarding breakfast and lunch programs.
If you have any questions about the Food and Nutrition Services Department, do not hesitate to contact us, please email me at firstname.lastname@example.org .
This is the perfect time to check your family balance and to add funds: wordwareinc.com
Frequently Asked Questions:
- What do I do if I cannot get my credit card loaded or having issues updating a credit card number on my Wordware account? Please call Wordware directly at 1-800-934-2621.
- How do I get a “family key” in order to register my Wordware account?Please e-mail us at email@example.com and we will help you.
- What do I do if I am “locked” out of my Wordware account? Please e-mail us at firstname.lastname@example.org and we will help you.
- My students seem to be going through a lot of money. How can I tell what they are eating? Log into your family Wordware account; select “Family Account” at the top of the page; under the orange/yellow button on the lower left side labeled “add funds” you will see a tab labeled “Transaction History”; select “Transaction History” and you will see everything charged and deposited in this account for the entire year.
- How can I tell what items my student is being charged for? Please access the Cafe 110 website at www.cafe110.org, select menus where you will see a price list for all a la carte items on the right side.
- Can you put a limit on my student’s a la carte spending? It is our practice to not set limits on student meal accounts – this is done because of the high demand for productivity on cashiers in our schools.
- I want to be able to put money in my student family account online, how can I do this? Please contact us at email@example.com and we will help you get an on-line Wordware account established.
- How can I change my family balance notification setting? If you have a registered Wordware account: Log into your Family Wordware account; click on “Family Accounts”; you will see a yellow “Add Funds” button on the left lower corner; underneath this yellow button, you will see “change notification settings”; click on “change notification settings” and choose your new settings or you can adjust the dollar amount at which you want to be notified here.
- The Waconia School District has set a general notification setting at -$0.01, but I want to be notified when my family account reaches a different amount instead, how do I change this? If you have a registered Wordware account: log into your Family Wordware account; click on “Family Accounts”; you will see a yellow “Add Funds” button on the left lower corner; underneath this yellow button, you will see “change notification settings”; click on “change notification settings” and choose your new settings or you can adjust the dollar amount at which you want to be notified here.
- Why was my high school or middle school student offered an amended meal? Once a family account reaches the maximum negative amount of -$25.00, high school and middle school students may be offered an amended meal.
- If I make an online payment through Wordware, how long does it take for this to show up in my family Wordware account? Deposits typically take only a few minutes to show up in the family account.
- I have a registered e-mail associated with my family Wordware account but why am I not receiving the e-mail notifications that my family lunch account is in need of money? Please check your spam and trash for an email from Wordware – if you do not see it there, proceed to call Wordware directly at 1-800-934-2621 and they can explore why you are not receiving the e-mails.
- How can I make a payment to my family lunch account? You can make a payment by 1) establishing an on-line Wordware account and making a payment online via credit card; 2) send cash or check in with your student (they can hand this to the cashier). Please make sure the student’s name/ID number is on the check. 3) stop by your student’s school office and give a payment to the secretary.
- I am interested in applying for a free/reduced meal application for my family, how can I do this? You can find this application on our website: www.cafe110.org and click on “Free & Reduced Meals” for the application on our home page.
- I completed a free/reduced meal application and am wondering what the status is? Please call 952-442-0600 and ask for Darlene.
- I would like to access the monthly menu for my student’s school, where can I find this? You can find this on our home page at www.cafe110.org and click on “Cafe #110 Menus.”
- What is considered a reimbursable lunch? A reimbursable lunch must consist of at least three of the five components (protein, grain, dairy, fruit, vegetable) and one of the three components MUST be a fruit or vegetable.
- My family receives free/reduced meals, but my student got charged for his/her lunch, why? A free/reduced reimbursable meal must have at least three of five components (protein, grain, dairy, fruit, vegetable) and one of the three components MUST be a serving of a fruit or vegetable. More than likely, your student did not choose a fruit and/or vegetable with their meal and so was charged for the meal as a la carte.
- What is included in a reimbursable meal? All of our school meals include a main entree (meat & grain), assorted fresh or hot vegetables, a selection of fresh and/or canned fruit options, and milk. Our high school and middle school cafeterias offer a choice of two main entree options, sandwich options, Smucker’s P&J sandwiches as well as meat/cheese/cracker tray entrees. Along with an entree, the meal includes a choice of vegetables, grain, many selections of fresh and/or canned fruit, salad bar, and milk. Each student meal includes one of everything, including one of EVERY fruit. If a student chooses more of any one item, he/she will be charged extra (extra pricing can be found on our website: www.cafe110.org).
- We have three children in our family, but one of my children was offered an amended meal today, why? More than likely, after the first two family students ate, the account got to the maximum negative status of -$25.00 at which point the last student was offered an amended meal.
- What happens to the remaining money in my student’s account once they graduate? On the Monday following graduation, all senior accounts will be evaluated – if there are siblings in the family account, the money will remain in the family account for them to use. If the senior is the last sibling in the family and the remaining amount is greater than $10.00, a check will be sent to the family for reimbursement. If the remaining money is $10.00 or less, this money will be transferred into our “Plateful Donation Fund” and used towards student accounts who are in need, unless a refund is specified.
- What are the benefits of registering my family Wordware account? Permits you to pay via credit card online, select “auto-fill” option, check current account balance, see student transactions/ payments, select and adjust your notification settings, add more contacts for notifications.
During the last two weeks of school, seniors will not be allowed to purchase a la carte unless they maintain a positive balance.
We are continuing our commitment to:
Promote participation in our breakfast and lunch programs
Provide more scratch food items
Provide safe and secure foods
Prevent food allergy contact
Provide a variety of seasonal fresh and alternate fruits and vegetables every day
Offer fewer processed foods
Reduce our environmental footprint
Provide outstanding customer service
Offer meal choices every day that are well liked
Challenge kids to learn about their food choices and nutrition
Keep meal costs low by being efficient and effective